Patient Relations · Norlane

Patient Feedback

Thank you for your feedback! We truly appreciate you taking the time to share your thoughts. Your input helps us understand what is working well and where we can improve. We are always striving to provide the best possible experience, and your feedback plays an important part in that process. Thank you once again for helping us get better!
Call the office
(03) 5278 2666
Phone the practice
Office location
21 Princes Hwy, Norlane, VIC 3214
Directions & contact
Dental team
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How to reach us

Your feedback is important to us.

You can lodge your feedback:
01.
Walk-in
In person
Please speak with our receptionist who will take down your information and details of the feedback/complaint.
02.
Through Mail
Via post
Please address correspondence to:
Attention

Feedback
Norlane Dental Aesthetics & Implants
21-29 Princes Hwy, Norlane VIC 3214

05.

Fill out the form
Online form

Located on this webpage — complete the feedback form below.

03.
Send Message
Via email

feedback@norlanedental.com.au

04.

Call Us
Via phone

By calling (03) 5278 2666 – please speak with our receptionist, who will take down your information and details of the feedback/complaint.

Complaints will be acknowledged within five (5) business days upon receipt. All information is protected by our privacy policy, and we uphold the right for a patient to lodge a complaint about care or service without being adversely affected.
Online form

Patient Feedback

Share a compliment, raise a concern, or tell us how we can do better. Your message reaches our patient relations team directly.
Prefer to speak with us?(03) 5278 2666

    We value your feedback

    Send your feedback and our team will be in touch.

    Or call directly (03) 5278 2666

    Our sister practice

    Looking for our Hoppers Crossing clinic?

    Sayers Dental Aesthetics & Implants

    Sayers Dental Aesthetics & Implants

    1/483 Sayers Road
    Hoppers Crossing, VIC 3029

    Visit sayersdental.com.au
    Opening Hours
    Monday
    Closed
    Tuesday – Thursday
    9:00 AM – 5:30 PM
    Friday
    10:00 AM – 6:30 PM
    Saturday
    9:00 AM – 3:00 PM
    Sunday
    Closed
    Parking / Public Transport
    Ample free car parking onsite.
    Here to help

    Speak with our Norlane team.

    Call us, book online, or use the feedback form above — whichever suits you best.
    Book Online Now!
    Call (03) 5278 2666
    Location

    Norlane Dental Aesthetics & Implants

    21 Princes Highway
    Norlane VIC 3214

    Direct line

    (03) 5278 2666

    Reception is happy to help with enquiries and appointments

    Hours

    Mon – Thu · 8:30am – 6:30pm
    Fri · 8:30am – 5:30pm
    Sat · 8:30am – 4:00pm

    Parking

    Ample free on-site parking

    Easy access from the Princes Highway, Norlane

    Important information

    Feedback, compliments and complaints submitted through this page are received and handled by Norlane Dental Aesthetics & Implants in accordance with our Privacy Policy. Information you provide is used only to respond to and, where relevant, resolve your enquiry.

    The content on this page is general in nature and does not constitute personal dental, medical or financial advice, and is not a substitute for a clinical consultation with a registered dental practitioner.

    All dentists at Norlane Dental Aesthetics & Implants are registered with the Australian Health Practitioner Regulation Agency (AHPRA) and the Dental Board of Australia. Registration can be verified on the public AHPRA register.